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TeleCHIEF 24 Hour Phone Banking
For Local Calls, dial (309) 756-2472
For Long Distance Calls, dial 1 (877) 787-2472

For messages in English, press "1".
For messages in Espanol, press "2".


 

MAIN SELECTIONS
For Account Information, press "1".
For Lost or Stolen cards, press "2".
For Check Verification, press "3".
For Deposit & Loan Rates, press "4".
For Bank Locations & Business Hours,
press "5".
For Customer Service
(during regular business hours) press "0".

 

ACCOUNT INFORMATION SELECTIONS

 

1. Enter your account number, followed by the "#" sign.

 

For checking accounts, press "1".
For savings accounts, press "2".
For certificates of deposit, press "3".
For loans, press "4".
To return to the main menu, press "9".

   

2. Enter your Personal Identification Number
(PIN), followed by the "#" sign.

   

3. For security purposes, enter the additional information requested. Dates should be entered as a six digit in the format of MMDDYY.

   
 

Complete Menu

CHECKING ACCOUNT MENU

   

1. Current Balance & Last Deposit
    Current Balance, Last Deposit Amount & Date

 

2. Review Checking Transactions

 

1. Most Recent Checks or Withdrawals
Check #/Withdrawal, Amount, Posted Date
2. Most Recent Deposits
Deposit Amount, Posted Date

 
 

3. For All Transactions Posted
    Deposit/Withdrawal/Debit/Credit
    Check #, Amount, Date Posted

 
   
 

5. For Pending Transactions
    Pending Deposit/Withdrawal/Debit/Credit
    Check #, Amount, Date Posted

   
 

6. See if a specific check has cleared
    Check # has not cleared - or -
    Check #, Amount, Posted Date

   
  9. Return to Checking Information Menu
   

3. Transfer Funds Menu
   1. Transfer Checking to Checking
   2. Transfer Checking to Savings
   3. Transfer Savings to Checking
   4. Loan to Checking Advance

   
9. Return to Checking Information Menu
   
4. Make a Payment from Checking
   1. Loan Payments from Checking
   
9. Return to Checking Information Menu
   
5. Other Checking Account Functions Menu
   1. Interest Information
   Last Interest Paid Amount, Date
   Total Interest Paid to Date (Current Year)
   Total Interest Paid (Prior Year)
   3. To Order Checks
   Enter Number of Boxes, Beginning Check Number
   4. To Place a Stop Payment Menu
   1. Stop Payment, Specific Check
   Enter Check # and/or Amount
   2. Stop Payment, Range of Checks
   Enter Beginning Check # and Ending Check #

   9. Return to Checking Information Menu

   9. Inquire into other accounts or change PIN.
SAVINGS ACCOUNT MENU
   
1. Current Balance & Last Deposit Current Balance, Last Deposit Amount & Date

2. Review Savings Transactions
   1. Most Recent Withdrawals
   Withdrawal Amount, Posted Date
   2. Most Recent Deposits
   Deposit Amount, Posted Date

3. For All Transactions Posted
   Deposit/Withdrawal/Debit/Credit
   Amount, Date Posted

5. For Pending Transactions
   Pending Deposit/Withdrawal/Debit/Credit
   Amount, Date Posted
   9. Return to Savings Information Menu
   3. Transfer Funds Menu
   2. Transfer Checking to Savings
   3. Transfer Savings to Checking
   4. Transfer Savings to Savings
   7. Loan to Savings Advance
   9. Return to Savings Information Menu
   4. Make a Payment from Savings
   2. Loan Payments from Savings
   9. Return to Savings Information Menu
   5. Interest Information
   Last Interest Paid Amount, Date
   Total Interest Paid to Date (Current Date)
   Total Interest Paid (Prior Year)
   9. Inquire into other accounts or change PIN.

CERTIFICATE OF DEPOSIT MENU

   1. Current Balance
   Current Balance
   2. Review Certificate Transactions/Fax Menu
   1. Most Recent Transactions
   Deposit/Withdrawal/Debit/Credit
   Amount, Date Posted
   2. All Transactions Since Last Statement
   3. All Transactions From Specific Date
   3. Interest Information
   Last Interest Paid Amount, Date
   Total Interest Paid to Date (Current Year)
   Total Interest Paid (Prior Year)
   9. Inquire into other accounts or change PIN.
LOAN ACCOUNT MENU

   1. Current Balance & Payment Information
   Current Balance, Payment Amount,
   Payment Due Date
   2. Review Loan Transactions/Fax Menu
   1. Most Recent Transactions
   Debit/Credit/Amount/Date Posted
   2. All Transactions Since Last Statement
   3. All Transactions From Specific Date
   9. Return to Loan Information Menu
   3. Interest Information
   Amount Interest Paid to Date (Current Year)
   Total Interest Paid (Prior Year)
   Total Interest Paid to Date (Loan to Date)
   4. Transfer Funds Menu
   6. Loan to Checking Advance
   7. Loan to Savings Advance
   9. Return to Savings Information Menu
   5. Loan Payoff Information
   Loan Payoff Amount
   9. Inquire into other accounts or change PIN.
DEPOSIT & LOAN RATES MENU
CHECK VERIFICATION MENU

   Enter checking account number, followed by the "#" sign.
   Enter the check number, followed by the "#" sign.
   Enter the amount of the check, followed by the "#" sign.

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