Easy Reference Menu
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TeleCHIEF 24 Hour Phone Banking
For Local Calls, dial (309) 756-2472
For Long Distance Calls, dial
1 (877) 787-2472
For messages in English, press "1".
For messages in Espanol, press "2".
For messages in English, press "1".
For messages in Espanol, press "2".
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MAIN SELECTIONS
For Account Information, press "1".
For Deposit Rates, press "2".
For Investment & Loan Calculations, press "3".
For Check Verification, press "4".
For Miscellaneous Information
Including Bank Locations & Business Hours,
press "5".
To report a lost or stolen bank ATM or Debit Card,
press "6"
For information on Investment Services, press "7"
To end call, press "9".
For Customer Service
(during regular business hours) press "0".
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ACCOUNT INFORMATION SELECTIONS |
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1. Enter your account number, followed by the "#" sign. |
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For checking accounts, press "1".
For savings accounts, press "2".
For certificates of deposit, press "3".
For loans, press "4".
To return to the main menu, press "9". |
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2. Enter your Personal Identification Number
(PIN), followed by the "#" sign. |
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3. For security purposes, re-enter your account number, followed by the "#" sign. |
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Complete Menu
CHECKING ACCOUNT MENU |
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1. Current Balance & Last Deposit
Current Balance, Last Deposit Amount & Date |
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2. Review Checking Transactions/Fax Menu |
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1. Most Recent Checks or Withdrawals
Check #/Withdrawal, Amount, Posted Date
2. Most Recent Deposits
Deposit Amount, Posted Date |
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3. For All Transactions Posted
Deposit/Withdrawal/Debit/Credit
Check #, Amount, Date Posted |
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4. Receive a Fax Statement Menu |
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1. All Transactions Since Last Statement
2. All Transactions From Specific Date
9. Return to Checking Transactions Menu |
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5. For Pending Transactions
Pending Deposit/Withdrawal/Debit/Credit
Check #, Amount, Date Posted |
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6. See if a specific check has cleared
Check # has not cleared - or -
Check #, Amount, Posted Date |
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| 9. Return to Checking Information Menu |
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3. Transfer Funds Menu
1. Transfer Checking to Checking
2. Transfer Checking to Savings
3. Transfer Savings to Checking
4. Loan to Checking Advance
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| 9. Return to Checking Information Menu |
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4. Make a Payment from Checking
1. Loan Payments from Checking |
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| 9. Return to Checking Information Menu |
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5. Other Checking Account Functions Menu
1. Interest Information
Last Interest Paid Amount, Date
Total Interest Paid to Date (Current Year)
Total Interest Paid (Prior Year)
3. To Order Checks
Enter Number of Boxes, Beginning Check Number
4. To Place a Stop Payment Menu
1. Stop Payment, Specific Check
Enter Check # and/or Amount
2. Stop Payment, Range of Checks
Enter Beginning Check # and Ending Check #
9. Return to Checking Information Menu
9. Inquire into other accounts or change PIN. |
| SAVINGS ACCOUNT MENU |
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| 1. Current Balance & Last Deposit Current Balance, Last Deposit Amount & Date
2. Review Savings Transactions/Fax Menu
1. Most Recent Withdrawals
Withdrawal Amount, Posted Date
2. Most Recent Deposits
Deposit Amount, Posted Date
3. For All Transactions Posted
Deposit/Withdrawal/Debit/Credit
Amount, Date Posted
4. Receive a Fax Statement Menu
1. All Transactions Since Last Statement
2. All Transactions From a Specific Date
9. Return to Savings Transactions Menu
5. For Pending Transactions
Pending Deposit/Withdrawal/Debit/Credit
Amount, Date Posted
9. Return to Savings Information Menu
3. Transfer Funds Menu
2. Transfer Checking to Savings
3. Transfer Savings to Checking
4. Transfer Savings to Savings
7. Loan to Savings Advance
9. Return to Savings Information Menu
4. Make a Payment from Savings
2. Loan Payments from Savings
9. Return to Savings Information Menu
5. Interest Information
Last Interest Paid Amount, Date
Total Interest Paid to Date (Current Date)
Total Interest Paid (Prior Year)
9. Inquire into other accounts or change PIN. |
| CERTIFICATE OF DEPOSIT MENU |
1. Current Balance
Current Balance
2. Review Certificate Transactions/Fax Menu
1. Most Recent Transactions
Deposit/Withdrawal/Debit/Credit
Amount, Date Posted
2. All Transactions Since Last Statement
3. All Transactions From Specific Date
4. Receive a Fax Statement Menu
1. All Transactions Since Last Statement
2. All Transactions From a Specific Date
9. Return to Certificate Deposit Menu
3. Interest Information
Last Interest Paid Amount, Date
Total Interest Paid to Date (Current Year)
Total Interest Paid (Prior Year)
9. Inquire into other accounts or change PIN. |
| LOAN ACCOUNT MENU |
1. Current Balance & Payment Information
Current Balance, Payment Amount,
Payment Due Date
2. Review Loan Transactions/Fax Menu
1. Most Recent Transactions
Debit/Credit/Amount/Date Posted
2. All Transactions Since Last Statement
3. All Transactions From Specific Date
9. Return to Loan Information Menu
3. Interest Information
Amount Interest Paid to Date (Current Year)
Total Interest Paid (Prior Year)
Total Interest Paid to Date (Loan to Date)
4. Transfer Funds Menu
6. Loan to Checking Advance
7. Loan to Savings Advance
9. Return to Savings Information Menu
5. Loan Payoff Information
Loan Payoff Amount
9. Inquire into other accounts or change PIN. |
| DEPOSIT & LOAN RATES MENU |
1. Deposit Rates Menu
1. Checking Rates Menu
1. Homeowners Account Rates
Annual Percentage Yield
1. NOW Account Rates
Annual Percentage Yield
2. SuperNOW Account Rates
Annual Percentage Yield
3. Money Market Rates
Annual Percentage Yield
9. Return to Deposit Rates Menu
2. Savings Rates Menu
1. Regular Passbook Savings Rates
Annual Percentage Yield
2. Statement Savings Rates
Annual Percentage Yield
3. Christmas Club Rates
Annual Percentage Yield
3. IRA Rates
Annual Percenatge Yield
4. CD Rates
1. Regular CD Rates
Annual Percentage Yield
4. Silver Hawk Club CD Rates
Annual Percentage Yield
9. Return to Deposit Rates Menu
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| INVESTMENT & LOAN CALCULATIONS MENU |
1. Investment Calculations Menu
1. Future Value of Single Investments
2. Future Value of Periodic Investments
9. Return to Investment/Loan Calculations Menu
2. Loan Calculations Menu
1. Installment Payment
2. Home Equity Loan (HELOC) Payment
9. Return to Investment & Loan Calculation Menu. |
| CHECK VERIFICATION MENU |
Enter checking account number, followed by the "#" sign.
Enter the check number, followed by the "#" sign.
Enter the amount of the check, followed by the "#" sign. |
| MISCELLANEOUS INFORMATION MENU |
1. Bank Locations
2. Bank Business Hours
3. Details about our Silver Hawk Club
4. Silver Hawk Club Events, Trips & Activities
9. Return to the Main Menu |
