IT SPECIALIST JOB OPENING

Responsibilities & Duties:

• Install, maintain, and troubleshoot computers, printers, etc.
• Provide desktop and software support to employees
• Assist with the management of phone and voicemail systems
• Coordinate with various vendors to fix issues/improve systems
• Assist and lead various IT projects
• Prepare training/reference materials
• Compose and post online content to the intranet
• Monitor network logs and bandwidth usage and report issues
• Review and update Compliance Policies and Guidelines related to IT Security
• Work with IT vendors to troubleshoot issues and research new solutions

Position Requirements:

• Ability to think critically, problem solve and work independently
• Ability to work on multiple tasks simultaneously
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office
• Physical ability to regularly lift and move supplies weighing 20 lbs
• Previous banking education or experience is a plus
• Previous IT experience with the below items is a plus:

      - Active Directory
      - Basic Windows 10 Usage
      - Basic understanding of networking (VLANs,  
        Segmentation, IP settings, Routing, etc.
      - Printer Installation
      - Cyber Security Experience/Training
      - Office365 Administration
      - Hosted Telephone Administration
      - Hosted Fiserv Solutions (Premier, Integrated Teller,
        Business Process Manager, SCO)
      - Finastra Loan Solutions (LaserPro, DecisionPro,
        Mortgagebot, CreditQuest)

EOE/Veterans/Disability

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