Telephone Banking

Banner image of the towers from the lock and dam along the Mississippi River

For a convenient and easy way to handle every day banking transactions, use our 24-hour phone banking system, TeleCHIEF.

What can I do with TeleCHIEF?

  • Check your current account balance
  • Review recent account transactions
  • Transfer funds between accounts
  • Make a loan payment
  • Request a fax of your account statement activity

How do I sign up?
To begin using the TeleCHIEF service, you will first need to complete the required application. Once the bank receives your paperwork, you may begin using TeleCHIEF within seven days of approval.

TeleCHIEF Application and Terms of Condition

Completed applications can be dropped off at any of our branches, or mailed to this address:

Blackhawk Bank & Trust
Attn: eBanking Department
P.O. Box 1100
Milan, IL 61264 – 1100

Using TeleCHIEF

TeleCHIEF Phone Banking is quick and simple to use. To begin TeleCHIEF, follow these step-by-step instructions.

Step 1
Dial (309) 756-2472 or (877) 787-2472 using any touch-tone phone. You will need your account number(s), your Personal Identification Number (PIN), and your date of birth. You will select this PIN at the time you apply for the service. If you are not present when we receive your application, a temporary PIN will be assigned to you. This PIN will be mailed to you within 48-hours of our receipt of your completed application. For your protection, please change the PIN to a four digit number that only you will know. In order to protect your financial privacy, do not write down your PIN.

Step 2
Wait for the greeting. You will then be given a series of menu options from which to choose. TeleCHIEF will carefully talk you through your transaction(s).

Step 3
To access the menu options, simply press the corresponding number on the phone key pad and follow the instructions provided.

View more detailed TeleCHIEF Menu Options