Visa Gift Card FAQ

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What is a Visa Gift Card?

Visa Gift Card is a prepaid card that is loaded with a one time, pre-determined dollar amount. Minimum load: $10.00 Maximum load: $1,000.00. Re-loads are not available. It makes the perfect gift for many occasions!

Where can I purchase a Visa Gift Card?

You can purchase a Visa Gift Card at any Blackhawk Bank & Trust location.

Where can I use my Visa Gift Card?

Use within the U.S. wherever Visa and Mastercard debit cards are accepted! You can make purchases up to the value that is on the card. The card is welcome at millions of locations, including retail stores and online.

How do I activate my Visa Gift Card?

Register your gift card at YCNCard.com. Cardholders can also call the Customer Service number (855) 887-1836 to activate their card. At the time of the call, you can choose your PIN number for the card. For activating a gift card, the card holder will need to have the card number and the CVV number.

Can I check the balance on my Visa Gift Card?

Yes, you may check your available balance free of charge by accessing your Card Account by calling (855) 887-1836 or you may also go online to YCNCard.com to view free electronic statements each month in which transactions occur.

What if my card is lost or stolen?

If you believe your card has been lost or stolen, or that someone has transferred or may transfer money from your account without your permission, call Customer Service at (855) 887-1836. Telephoning is the best way to minimize any possible losses. If you need a replacement card, please call Customer Service to request one. There will be a $8.00 replacement fee.

When does my card expire?

Your Visa Gift Card will expire no sooner than five (5) years from the date of purchase.

Are there any fees associated with my VISA Gift Card?

The Visa Gift card purchase fee is $3.00. Monthly inactivity fee of $4.95 beginning the 13th consecutive month after there has been no activity on your card. Prepaid card is issued by MetaBank, Member FDIC, pursuant to license from Visa U.S.A. Inc..

Please read Terms & Conditions provided upon purchase for more information regarding any additional fees that may apply. For more information, contact a Customer Service Representative at any of our branch locations.

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