Contact Us

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Blackhawk Bank & Trust is committed to providing the very best in customer service and satisfaction.

Our Bookkeeping Office is located downtown Milan at:
334 2nd Avenue West
Milan, IL 61264
Phone: (309) 787-7567
Fax: (309) 787-8561

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Business Hours – Lobby & Bookkeeping  
Monday through Thursday
8:00 a.m. – 4:00 p.m.
Friday 8:00 a.m. – 5:30 p.m.
Saturday 8:00 a.m. – 12:00 p.m.

Business Hours – Drive-Up
Monday through Friday
7:30 a.m. – 5:30 p.m.
Saturday 7:30 a.m. – 12:00 p.m.

To find a branch nearest to you, please visit our Locations page. There you will find a directory of phone numbers, fax numbers, and branch addresses.

Blackhawk Bank & Trust will be closed in observance of most Federal Holidays. View a list of the observed Federal Holidays.

Internet Address:
General Information:

For your protection do not include your access ID, password, Social Security Number, Personal Identification Number (PIN) or other confidential information in emails to Blackhawk Bank & Trust. Message us securely

To report a lost or stolen THE CHIEF ATM card or CHIEFChek Debit Card
During regular business hours, call (309) 787-4451
After regular business hours, call (800) 472-3272

Visa credit card information (existing customers)
Customer Service (800) 423-7503
Lost/Stolen cards (800) 325-3678

Merchant MasterCard & Visa Support (existing customers)
During Regular Business Hours, call our merchant services rep (309) 787-9528.
After Hours Customer Service – Call (844) 822-1281 (Have your Merchant Number available)

Check orders, re-orders & inquiries
Check orders, re-orders & inquiries are now available 24/7/365 at (800) 355-8123, Se Habla Espanol at (800) 275-3065. Check orders can also be made online at

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